Shipping & Returns

Shipping Policy

Providing the kit ordered is in stock, we will dispatch your order within three working days.

If your order is out of stock, we will contact you with further options.

Postage is free to most parts of the UK. 

For worldwide shipping the cost is dependent on your location and the weight of your order.

Return Policy

Simply Cross  offer a 28-day money back guarantee.  A refund will be processed within 10 days.

 

Please contact us at karen@simplycross-stitch.com or using the web messaging service on this website and we will provide further details on how to return your unused and undamaged item to us;  you will be responsible for the costs of returning the item.

 

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